🚫 Cancellation Policy 🚫
At SMMPANELGLOBAL, we strive to provide high-quality digital marketing services. However, if you wish to cancel an order, please review our cancellation policy below:
1. Order Cancellation Eligibility
Orders can be canceled only if they have not yet started processing.
Once an order is in progress or completed, it cannot be canceled.
2. Refund on Cancellation
If a cancelation request is approved, the refund will be credited to your account as panel balance.
No refunds will be made directly to bank accounts, PayPal, or any external payment method.
3. Auto-Cancellation for Delayed Orders
If an order takes longer than the expected delivery time, you may request cancellation.
Our team will review the delay, and if valid, the order will be canceled and refunded to your account balance.
4. Cancellation Due to Service Issues
If the delivered service does not match the description (e.g., fewer followers delivered), cancellation can be requested.
A detailed review will be conducted before approval.
5. No Cancellation for Instant or Real-Time Services
Orders placed for instant delivery services cannot be canceled once they have started.
This applies to services like Instagram Live Views, Story Views, and YouTube Live Watch Time.
6. Fraudulent or Unauthorized Transactions
If we detect fraudulent transactions or unauthorized activity, the order will be canceled automatically.
The account may be permanently banned from our platform.
7. Disputes & Chargebacks
If a customer files a chargeback without requesting a cancellation through our support team first, their account will be suspended.
We encourage all users to contact us for any issues before taking further action.
8. Customer Support Assistance
If you need to cancel an order, you can reach our support team via Email, WhatsApp, or Live Chat.
Our team will review your request and process the cancellation if it meets our policy guidelines.
9. Policy Updates
SMMPANELGLOBAL reserves the right to modify this cancellation policy at any time.
Users are advised to review this page periodically for updates.
For any queries, contact us at support@smmpanelglobal.com.
