Refund Policy – SMM Panel Global

Last updated: 14 October 2026

At SMM Panel Global (smmpanelglobal.com), we want you to order with confidence. This policy explains when refunds apply and how they are processed.

1. Unused Account Balance

You may request a refund of your unused panel balance at any time. Approved refunds are processed within 5–7 business days to your original payment method.

2. Cancelled / Undelivered Orders

If an order is cancelled or cannot be delivered, the full order amount is automatically refunded to your panel balance — no request needed.

3. Partially Completed Orders

If an order is only partially completed, the amount for the undelivered portion is refunded to your panel balance automatically.

4. Service Issues (Refill / Warranty)

Many services include a refill or warranty period shown in the service description. If delivered quantities drop within the warranty period, contact support with your Order ID for a refill or a balance refund for the lost quantity.

5. How to Request a Refund

Please include your Order ID (for order refunds) or username (for balance refunds). Requests must be submitted within 30 days of the payment or order date.

6. Non-Refundable Cases

  • Orders that were completed and delivered as described.
  • Orders placed with incorrect links, usernames, or quantities provided by the customer.
  • Duplicate orders placed for the same target that interfered with delivery.

7. Chargebacks & Disputes

Opening a payment dispute or chargeback without first contacting our support may result in account suspension while the case is reviewed, per our Terms & Conditions.

8. Contact Us

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